Effective date: October 7, 2026
Glaser Development LLC (“we,” “us,” or “our”) respects your privacy. This Privacy Policy describes how we handle personal information in connection with https://glaserdevelopment.com and our customer-care phone and SMS/MMS text messaging program, operated through Glaser Development LLC’s automated AI phone assistant.
1. Information we collect
We may collect information you provide when you contact us, such as your name, email address, telephone number, company, project or property details, and the contents of your communications. For the texting program, we collect your mobile number, opt-in and opt-out records, and consent records. Website hosting and service providers may process technical information such as IP address, browser and device details, requested pages, and access times.
2. How we use information
We use information to respond to inquiries, schedule appointments, coordinate projects, and follow up with clients, trades, vendors, and partners, provide requested communications, operate and protect our website and services, maintain consent and compliance records, and meet legal obligations. Glaser Development LLC sends text messages from (312) 313-8383 covering only customer care, account, and project communications. Requesting a callback or providing a phone number does not by itself authorize text messages; SMS consent is obtained separately as described in our Terms of Use at https://glaserdevelopment.com/terms. Any website SMS consent checkbox is optional, unchecked by default, separate from email and other consents, and not required to submit a form.
3. Sharing and SMS privacy
We do not sell personal information. We may use service providers to operate our website and handle non-SMS inquiries, and disclose non-SMS information when required by law or necessary to protect legal rights.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties.
Mobile phone numbers and SMS opt-in consent data will not be shared with or sold to third parties or affiliates for marketing or promotional purposes.
4. Cookies and external links
Our website or embedded third-party services may use cookies or similar technologies for their operation. You can manage cookies through your browser settings. External websites and embedded services have their own privacy policies, and we are not responsible for their privacy practices.
5. Retention and security
We retain personal information only as needed for the purposes described here, including legal and compliance obligations. We use reasonable safeguards to protect information, but no method of transmission or storage is completely secure.
6. Your choices and state privacy rights
You may contact us to request access to, correction of, or deletion of your personal information. Depending on your state of residence, including California, applicable law may provide additional rights, such as obtaining a copy of your information, limiting certain uses, or opting out of the sale or sharing of personal information. We do not sell personal information or share it for cross-context behavioral advertising. We will address requests as required by applicable law, may verify your identity, and will not discriminate against you for exercising applicable privacy rights.
To stop text messages, reply STOP. For help, reply HELP or contact garret@glaserdev.com or (312) 313-8383. SMS participation is voluntary and is not a condition of purchase or receiving other services.
7. Children’s privacy
Our services and texting program are intended for adults age 18 or older. We do not knowingly collect personal information from children under 13. Contact us if you believe a child has provided personal information so we can address it.
8. Changes and contact
We may update this policy by posting a revised version at https://glaserdevelopment.com/privacy_policy and changing the effective date.
For privacy questions or requests, contact:
Glaser Development LLC 2215 W Barry Ave Chicago, IL 60618 garret@glaserdev.com (312) 313-8383 https://glaserdevelopment.com